Tuesday, 30 March 2010 15:44

5 Ways to Improve IT Effectiveness

Written by 
Rate this item
(0 votes)
5 Ways to Improve IT Effectiveness

Is the information-technology function at your company focusing on the same priorities as the business? Based on a recent survey by The Corporate Executive Board's IT Leadership Exchange, the overwhelming answer to this question is—No.

Through a survey of 150 IT departments at mid-sized companies, the IT Leadership Exchange found that 90 percent of CIOs expect that the IT department will be misaligned with business needs in an economic recovery, and more than half feel that this will threaten the business's long-term competitiveness.

When well aligned with business goals, the IT Leadership Exchange finds that an IT department can boost its effectiveness to the company by 54 percent.

The task of aligning IT and business priorities is more art than science. However, through ongoing conversations with IT executives, the IT Leadership Exchange has identified five imperatives that IT functions must follow to ensure its actions are in line with the company's needs.

1. Focus on Quality, Not Quantity of Discussions - To increase alignment, IT–Business discussions should focus on strategic, relationship-related matters including clearly outlining IT and business partner roles, business unit goals, and potential future projects.

2. Hedge Your Bets in Training Investments - Training for business-facing IT staff should focus on improving specific skill sets that most impact business engagement, namely spotting project interdependencies, translating business needs, and creating concise and focused business cases.

3. Provide Role Clarity - IT roles and escalation protocols should be clearly defined and communicated.

4. Educate Your Business Partners - Build more informed partners for IT by providing training that helps IT anticipate the unique needs and priorities of key corporate functions, and where possible, institute rotations of business partners into the IT function.

5. Emphasize Business Partner Accountability - Leading companies employ tactics such as linking project successes to business unit metrics, formally assessing business sponsors' effectiveness throughout a project, and offering "support groups"—small cross-functional classes that help middle managers understand IT strategy and can advocate for IT with their staff.

By following the tips detailed above, IT departments will be able to better align their activities and engage with business goals, boosting their effectiveness and their companies' competitiveness.

Edited. Sourced from: http://www.businessweek.com/managing/content/mar2010/ca20100319_518706.htm

And original material can be found at: Corporate Executive Board —What the Best Companies Do™

Read 1292 times Last modified on Monday, 21 May 2012 15:44
Rich Wermske

My pedigree and bona fides are published elsewhere. That said, I respect that a few may wish to learn more about the private person behind the writing.  While I accept I am exceptionally introverted (tending toward the misanthropic), I do enjoy socializing and sharing time with like-minded individuals. I have a zeal for integrity, ethics, and the economics of both interpersonal and organizational behavior.

The product of multi-generational paternal dysfunction, I practice healthy recovery (sobriety date December 11, 2001).  I am endogamous in my close personal relationships and belong to a variety of tribes that shape my worldview (in no particular order):

☯ I participate in and enjoy most geek culture. ☯ I am a practicing Buddhist and a legally ordained minister. I like to believe that people of other spiritual/faith systems find me approachable.  I am a member of the GLBTQA community -- I married my long-time partner in a ceremony officiated by Jeralita "Jeri" Costa of Joyful Joinings on November 18, 2013, certificated in King County, Seattle WA. We celebrate an anniversary date of February 2, 2002.  I am a service-connected, disabled, American veteran (USAF).  I am a University of Houston alumnus (BBA/MIS) and currently studying as a post baccalaureate for an additional degree in Philosophy and Law, Values, & Policy.  I am a retired Bishop in the Church of Commerce and Capitalism; the story arch of my prosecuting and proselytizing the technological proletariat is now behind me.  I am a native Houstonian (and obviously Texan).  At 50 years old, I am a "child of the sixties" and consider the 80's to be my formative years.

As I still struggle with humility, I strive to make willingness, honesty, and open mindedness cornerstones in all my affairs. Fourteen years of sobriety has taught me that none of "this" means a thing if I'm unwilling, dishonest, or close minded.  Therefore I work hard on the things I believe in --

  • I believe we can always achieve more if we collaborate and compromise.
  • I believe that liberal(ism) is a good word/concept and something to be proud to support.  The modern, systematic corruption of liberal ideas is a living human tragedy.
  • I believe in a worldview founded on ideas of liberty and equality. The pragmatism of this site and my journey is rooted in both classical and social liberalism.
  • I believe in democratic elections and institutions including a media free of commercial and governmental bias.  Liberty and equality perish when a society becomes uneducated and/or ill-informed.
  • I believe in diversity of life and ideas.  Life and ideas can only flourish when the gene pool is vast and abundantly differentiated.
  • I believe in advancing balance in civil, social, and privacy rights such that all of humanity is continuously uplifted.
  • I believe in separation of church (spirituality) and state (governance) -- with neither in supremacy nor subjugation.
  • I believe in private (real or tangible) property explicitly excluding ideas, knowledge, and methods; such non-tangibles, by natural law, being free for all humanity and emancipated at conception.

While change and the uncertainty of the future may be uncomfortable, I do not fear the unknown; therefore:

    • I believe I must be willing to make difficult choices, that those choices may not be all that I desire, and that such may result in undesirable (or unintended) consequences;
    • I believe we must be willing to make mistakes or be wrong; and I am willing to change my mind if necessary.
I undertake to abide the five precepts of Buddhism; therefore:
  1. I believe it is wrong to kill or to knowingly allow others to kill.
  2. I believe it is wrong to steal or to knowingly allow others to steal.
  3. I believe in abstention from sexual misconduct.
  4. I believe it is wrong to lie or to knowingly allow others to lie.
  5. I believe in abstention from non-medicinal intoxicants as such clouds the mind.

Suicide, major depression, borderline personality, and alcoholism are feral monsters ever howling at my doorstep. However, despite my turbulent and tragic past, rare is the day where I have to rationalize, defend, or justify the actions of that person I see looking back at me in the mirror...

Website: www.wermske.com
Network neutrality is the principle that Internet users should be in control of what content they view and what applications they use on the Internet. The Internet has operated according to this neutrality principle since its earliest days. It is this neutrality that has allowed the internet to innovate and grow. Without equal access the internet dies.